How to upgrade to Akrivi Studio

If you’re an existing subscriber and want access to Presenta and Guideit, you’ll need to upgrade to Akrivi Studio.


We now offer one plan only — Akrivi Studio — which includes the full toolkit: Gridit, Presenta, and Guideit, plus all future tools.


The upgrade process depends on which store your current subscription is from.



Step 1: Identify your subscription type

You fall into one of two groups:


  1. Old Gridit store customer

    You purchased a Gridit-only subscription between November 1, 2023 and July 12, 2025.

  2. New Akrivi store customer

    You have a Gridit subscription purchased from the current Akrivi store.


If you’re an old Gridit store customer


  1. Sign in here to confirm your an 'old Gridit store customer': https://gridit.onfastspring.com/account
  2. Purchase Akrivi Studio as a new customer: https://www.akrivi.io/akrivi-studio-checkout
  3. After purchasing, email us letting us know you transferred stores. Include the email address used for both subscriptions. If applicable, we will apply any credit left over of unused months.

If you have remaining time on your old subscription, we’ll apply any available credit.


If you’re a new Akrivi store customer


  1. Email us with the subject UPGRADE and include the email address linked to your account.
  2. We’ll upgrade your account to Akrivi Studio and send you new onboarding emails.
  3. Your existing license key will be revoked and replaced.

You’ll be charged only the difference between your current plan and Akrivi Studio, with any remaining time credited.


Step 2: Remove and re-install tools

Once you have your new account and download files, you will need to follow this guide to remove old versions and install the latest tools:

https://akrivi.helpscoutdocs.com/article/13-how-to-update-akrivi-tools



Need help?

If you’re unsure which subscription you’re on or have questions about upgrading, contact us and we’ll help you through it.

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