How to Update Akrivi Tools
If you have an active subscription, you can update to the latest versions at any time by uninstalling your current tools and installing the newest releases.
Step 1: Deactivate license
If you’ve upgraded or previously used the tools, your system may still be linked to an old license key, which will be revoked. Failing to deactivate it can cause activation issues later.
Before uninstalling, make sure you click “Deactivate license” in every Akrivi extension you have installed.
Once all licenses are deactivated, you can safely continue to Step 2
Step 2: Uninstall all current tools
You must uninstall every Akrivi extension using the menu button in the top right.
Step 3: Confirm un-installation
Before installing the update, make sure the previous version has been fully removed.
1. Check in Adobe Illustrator
- Open Adobe Illustrator
- Go to Window → Extensions
- Confirm that no Akrivi tools appear
- Close Illustrator
2. Check the extensions folder
Make sure the extensions folder does not contain any previous Akrivi tools:
-
Windows:
C:\Program Files\Common Files\Adobe\CEP\extensions\
-
macOS:
/Library/Application Support/Adobe/CEP/extensions/
IMPORTANT: Remove any older Akrivi files and empty your recycling bin before installing the update. This helps prevent installation issues, and avoid confusion.
Step 4: Sign In to Fastsprings
Go to the account sign-in page here: https://akrivi.onfastspring.com/account
If you’re stuck in a sign-in loop, it’s possible you purchased between November 1st, 2023 and July 12th, 2025 and are a customer of the previous Gridit store. Please try signing in here instead:
Step 5: Download latest versions
Once your in your account, select the Orders tab, then select the blue Download link.
You will be able to download the tools you have access to.
If the download link is missing, please email us here 👈
