Payment not available in your country
Akrivi uses FastSpring as our merchant of record to handle payments, taxes, and compliance.
Due to international regulations and payment restrictions, FastSpring does not support payments from some countries, including China. When this happens, checkout may be unavailable or blocked.
Unfortunately, this is not something Akrivi can override or manually process.
What you can do
If you’re unable to complete checkout, your next step is to contact FastSpring directly to ask about supported payment options in your country.
FastSpring support:
FastSpring can confirm:
- Whether payments are supported in your country
- If any alternative payment methods are available
Important to know
- Akrivi cannot accept payments outside of FastSpring
- We cannot manually invoice or process payments
- Country restrictions are set by FastSpring for compliance reasons
If FastSpring is unable to support your payment, there is currently no alternative payment method available.
Need help?
If you have questions after contacting FastSpring, feel free to reach out and we’ll do our best to help where possible.