Failed to start the trial 28 - Network Adapter Issue

If you encounter Error 28 when launching the tool, it is typically caused by a disabled network adapter or an unstable internet connection.

This is a common issue on Windows systems and stems from a malfunctioning or “broken” network adapter.

Please note that this is a Windows-related problem and not caused by our tools.

Step 1: Check your internet connection

Make sure you’re securely connected to the internet (Wi-Fi or Ethernet) before opening the extension.

Step 2: Check your internet connection

Sometimes your network adapters may be disabled, which prevents the software from verifying your system properly.

Use the guides below to check and re-enable them:

Step 3: Try another device

If you’re still having trouble, try installing the extension on another device to see if the issue persists.

Still having issues?

If the issue persists, unfortunately we are unable to provide further assistance, as this is a Windows-related problem outside our control. While a full factory reset of your machine may resolve the issue, we do not recommend this unless absolutely necessary.

If the problem prevents you from using our tools, we kindly ask that you cancel your subscription as there may not be a resolution on our end.

👉 Please follow the steps in this article if you are still within your trial period.