Tools Not Generating
If a tool is not generating correctly (e.g. logo grids, brand guidelines, or missing elements), the issue is usually related to how the logo is prepared.
Most Akrivi tools work in a similar way — they read your logo as the input before generating outputs.
For this to work correctly, your logo must be grouped.
Important:
Before using any generator, make sure your logo is fully grouped in Adobe Illustrator.
If the logo is not grouped, the tool may:
- Fail to generate
- Generate incomplete results
- Miss elements/ automation steps
Logo Grid Generator not generating
Problem:
The tool does not generate a grid, or nothing happens after clicking generate.
Solution:
- Ensure your logo is selected
- Make sure the logo is fully grouped
- Remove any locked or hidden elements
-
Try regrouping:
→ Select all elements → Right click → Group
- Run the generator again
It’s always best to check the layers panel to ensure the logo is fully grouped.
Brand Guidelines Generator not generating
Problem:
The brand guidelines do not generate. Automation steps not complete or sections are missing.
Solution:
- Ensure your logo is selected and grouped
- Check that your logo is made up of vector elements (not raster images)
- Remove any unnecessary or hidden layers
-
Regroup your logo:
Only select the entire logo → Right click → Group
- Try generating again
If the problem persists, first apply any incomplete changes. If the issue persists after that, restart Adobe Illustrator and your computer.
Note: for issues related to document dates not generating, check out this guide.