How to request a refund

We want you to have a great experience with Akrivi Studio. This article explains our refund policy clearly, so you know exactly what to expect.

All Akrivi subscriptions include a 3-day free trial. We strongly encourage you to use the tools as much as possible during this period to make sure Akrivi is right for you.

Because Akrivi provides instant value, it is your responsibility to test the tools and cancel before the trial ends if you decide not to continue.

We send reminder emails during the trial, including a payment reminder one day before your trial ends.

Refund Policy

We do not offer refunds by default.

A refund will only be considered if:

• You experienced a technical issue that prevented the tools from working
• The issue occurred after your trial ended and payment was taken
• You contact us within 7 business days of starting your trial
• You provide clear evidence of the technical issue

Refunds Are Not Issued For

• Forgetting to cancel
• The product not fitting your workflow
• Not using the tools enough
• Changing your mind after purchase

How to Request a Review

Please ensure you have read the above.

If you believe you qualify, contact us using the chat bubble below, and include details and evidence of the issue.